Press Release: Panel discussion on social media set Feb. 16

RELEASED: Feb. 8, 2010

EAU CLAIRE — The University of Wisconsin-Eau Claire chapter of the Society of Professional Journalists is collaborating with the Western Wisconsin Press Club to host a panel discussion on social media at 7 p.m. Feb. 16. The event is open to the public and will be held in the Communication and Journalism Media Center on the first floor of Hibbard Hall on lower campus.

Panel members will be:

• UW-Eau Claire alumna Chris Boese, an information architect for the New York City-based Web consulting agency Razorfish and a former writer for CNN.
• Dr. Mike Dorsher, associate professor of journalism at UW-Eau Claire and one of the founding editors of washingtonpost.com.
• UW-Eau Claire alumna Sara Boyd, a WCCO-TV Web producer.
• Jason DeRusha, a WCCO-TV reporter and blogger, who will participate via Skype.
• UW-Eau Claire alumnus Dan Lyksett, an online editor for the Leader-Telegram. He will serve as moderator.

The discussion will focus on how social media is shaping today’s newsroom and will answer questions about how social media can be used. Panelists will talk about professional and personal boundaries and issues to be aware of when using social media tools.

Video clips on how newsrooms have used social media in the past, including CNN’s coverage of Iran, also will be featured.

The UW-Eau Claire department of communication and journalism is contributing to the support of the program.

 

By Sara Nemec

On Tuesday, Feb. 16, members of the Eau Claire Chapter of the Society of Professional Journalists and the Western Wisconsin Press Club presented a panel of experts who addressed the use of social media in print and broadcast news today.

Dr. Christine Boese, information architect and former writer for CNN, Sara Boyd, web producer and writer for WCCO, Jason DeRusha, reporter and blogger for WCCO, and Dr. Mike Dorsher, associate professor at UW-Eau Claire and one of the founding editors of The Washington Post’s website, made up the panel. The discussion was moderated by Leader-Telegram online editor Don Lyksett. The event was held in the CJ Center in Hibbard Hall, with all panelists present except DeRusha, who joined the discussion via Skype.

The SPJ president, senior Jenny You, said the organizations presented the panel discussion in hopes of educating journalism students on how professionals use social media and what guidelines to follow when using it themselves.

According to an about.com definition, social media includes “the various online technology tools that enable people to communicate easily via the internet to share information and resources. Social media can include text, audio, video, images, podcasts and other multimedia communications.”

A national survey conducted by George Washington University and Cision found that a majority of journalists routinely use social media sources when researching stories.

The online survey, conducted in the fall of 2009, found 56 percent of the 371 print and web journalists surveyed said social media was important or somewhat important for reporting and producing stories. Of those who utilize social media, 89 percent said they use blogs for their online research.

The panel discussion ranged from the pros and cons of using amateur video and other content found on social media websites, whether or not concrete guidelines for using social media could be made and how some newspapers and television stations are using social media to draw in their audience and even find sources for stories.

DeRusha said he routinely uses his Twitter account as a promotional tool to capture his audience’s interest and to learn about issues that could be newsworthy. He also said he thinks his audience likes the fact that they can contact him.

“… You show people that you’re listening to the opinions of the people out there, not just the elite,” he said.

However, Dorsher remained skeptical as to how reliable social media websites can be.

“No one knows if you’re a dog on the Internet,” Dorsher said.

Throughout the discussion, the audience members were able to pose questions to the panel. Senior Jake Johnson asked about the emergence of social media website users being cited as sources in the news.

“Suddenly we care about what anyone who has a Twitter account says,” Johnson said.

Boyd responded to Johnson’s question, saying it was a “tricky thing to balance.” She said that while social media users’ opinions should not substitute for experts’ opinions, they could still be useful to gather and report on the opinions of locals.

At the end of the event, the panelists were asked to sum up their thoughts on social media. Boese said she thought social media was helpful to journalists by “bringing in (the audience’s) voices.”

Boyd said social media, when used in a positive way, is an asset to journalists. She said it was important for journalists to find a way to not spam their users with constant messages and to use the websites wisely.

This article was originally published in a Feb. 18 issue of The Spectator. Nemec is a junior print journalism major and a news editor for The Spectator.

Tensions Between Academic and Corporate Research: Critical Directions for the Future

This roundtable examines tensions between academic and corporate approaches to Internet research.  By creating a space for a critical reflection about the future direction of academic research, this roundtable seeks to overcome the too oft-held assumption that the term critical reinforces a chasm between disinterested academic research and corporate research is instrumental and therefore suspect.  Drawing on the personal perspectives across a range of researchers employing very different perspectives, methods, scales, and contexts, but whose careers have all bridged the academic/applied gap, this roundtable seeks not consensus, but a heightened awareness of challenges facing the research agenda for scholars associated with the Association of Internet Researchers.

Panelists:

Annette N. Markham, Ph.D. Senior Development Specialist, E-Learning, Wisconsin Department of Corrections; Senior Research Fellow, Internet Research Ethics, Center for Information Policy Research, University of Wisconsin-Milwaukee

danah boyd, Microsoft Research

Holly Kruse, Assistant Professor, Communication, University of Tulsa

Christine Boese, Ph.D. Independent Researcher. Information Architect, Razorfish

John Monberg, Assistant Professor, Writing, Rhetoric, and American Cultures, Michigan State University

Internet Research 10.0 – Internet: Critical is the 10th annual conference of the Association of Internet Researchers (AoIR), an international association for students and scholars in any discipline in the field of of Internet studies,  held 7-10 October 2009, in Milwaukee, WI, USA.

Notes (not too extensive) and Works Cited from my talk at the 2009 IA Summit in Memphis, titled “Are Human Beings Becoming Dumb Terminals? Implications for Deep Structure Interfaces.”

(Boxes and Arrows podcast is unfortunately unavailable for Day 3 Morning Sessions due to technical difficulties)

Published in conference proceedings: New York: Association for Computing Machinery, 2000. 232-233.

At this same conference, I also presented the following material in a poster session:

• Download “Adventures in Alternative Hypertext Structuring: Research, Professional, and Classroom Uses”
• Download “Making a Successful Case for a Hypertextual Doctoral Dissertation” ACM offprint

Find this article in its original location here.

Making a Successful Case for a Hypertextual Doctoral Dissertation

Christine Boese, Department of English
Clemson University, Clemson, SC USA  29634

ABSTRACT

In August, 1998 the first hypertextual dissertation at Rensselaer Polytechnic Institute was accepted (http://www.nutball.com/dissertation),  a case study applying methods of rhetorical analysis and cultural critique to the online phenomenon called the “Xenaverse,” the cyberspaces devoted to the cult following of the syndicated television program Xena, Warrior Princess. The hypertextual research site, a vital online culture, seemed to demand a new kind of scholarship to describe and analyze it. Still, there were many hurdles to getting such an unorthodox presentation form accepted by the dissertation committee and the Graduate School.

This paper summarizes a few of the justifying arguments that led to the successful acceptance this dissertation, a hypertext that could not be reproduced in any way on paper. In showing how one case for a hypertextual dissertation was successfully argued, I hope to help other scholars make similar cases at other institutions, perhaps leading to further debate on the ways arguments and epistemologies will be defined in the future.

KEYWORDS: hypertext dissertation electronic scholarship online cultural studies library archives University Microfilms graduate school Xenaverse Xena

INTRODUCTION

There are good and bad reasons for wanting to attempt a hypertextual dissertation. An attempt at hypertextual scholarship should not be motivated by a gratuitous desire to find any excuse to hypertextualize an argument. David Kolb, in a number of his works [1][2] has raised important reservations about hypertextual forms of academic arguments, especially because linearity and coherence have often been seen as essential features of good arguments. Some argue that dissertations are by definition linear, and therefore something that is nonlinear cannot actually be a dissertation. I agree that dissertations must present an argument, but I remain unconvinced that arguments are essentially defined by their linearity. The field of rhetoric in particular shows us how most arguments that strive for linearity are not fully linear, and are instead dependent on enthymemes and other rhetorical figures and stances.

Meanwhile, some of us are in search of truths that don’t proceed linearly, that build a persuasive case by accumulation and reiteration, by inviting users to make their own connections and to actively construct truths from extensive archives and linked appendices.

However, the best reason for attempting a hypertextual dissertation is that the content of the research demands it. In the case of the cyberspace-based virtual world called the “Xenaverse,” an ethnographic study could take into account the hypertextual virtual culture created, describe it on its own terms, and then circle back and analyze the findings. The dissertation could contain both detailed description and critical rhetorical analysis, cross-linked and tied directly to the sites of the study’s co-participants. With this in mind I began the project, The Ballad of the Internet Nutball: Chaining Rhetorical Visions from the Margins of the Margins to the Mainstream in the Xenaverse (http://www.nutball.com/dissertation).

WHAT FORM SHOULD IT TAKE?

How do I effectively report back on my research? How much
hypertextual knowledge and understanding would be lost in the
translation from webbed text to linear print text? The data consist of
multiple media strung across a web of links. The shape of the
dissertation content, both my own description and analysis and the many
voices of the people who live in my data, is primarily
non-hierarchical, decentering, marginal, polyvocal, multi-threaded, in
short, hypertextual. My goal was to move outside of the standard,
linear, centered form for a dissertation argument in order to devise an
alternative, perhaps more expansive, form for my persuasion in
hypertext. The hypertextual performance of this dissertation was merely
one step toward testing whether nonlinear arguments can be made in
hypertext, a challenge put forth by David Kolb in “Socrates in the
Labyrinth” [1] and “Discourse Across Links” [2].

If closure doesn’t always happen down a predetermined route, how do
I judge, how does my dissertation committee judge, whether I have
successfully completed and defended a dissertation that exists in
native hypertextual, multimedia form? Perhaps what I am making is more
of a hypertextual creative work of considerable substance, a
performance, a representation of a dissertation in experimental form.
However, this does not mean that my argument cannot be effective and
persuasive, and thus still meet the institutional requirements for
dissertations.

This project sought to link and merge with the webbed Xenaverse
culture in cyberspace. To learn about the Xenaverse, the power
relationships and constructions of authority within it, the user is
invited to step through a scholarly portal, to become immersed,
explore, both within and beyond the blurred boundaries of the
dissertation and into the Xenaverse itself. I made a choice to match
the form of my dissertation to the webbed environment of the Xenaverse,
in order not to lose the hypertextual knowledge and understanding that
could perhaps be gained from associational linking and dialogic
interactions between frames and windows.

INSTITUTIONAL CONSTRAINTS

With a dissertation I couldn’t be as free form as I might have been
in a fictional piece. If I had been more experimental, I would have run
the risk that the dissertation would have been unacceptable to the
Graduate School. My committee was receptive to experimentation, and
eventually voiced concern that I had been too conservative in
structuring the interface. However, I had to find a way to ensure that
the major argumentative points of my study were communicated through
multiple paths and navigational styles. I attempted to do that by
building redundancies into the content for a holistic effect. I also
attempted to build recursiveness into the link structure, so that
patterns of links would lead the reader back around and around until
unexplored sectors will almost inevitably be reached.

There were also some key negotiations made between the chair of my
doctoral committee, the Graduate School, and myself. Our research
indicated that University Microfilms had been accepting CD-ROM
dissertations since 1996, and it was heralded as a sign of progress in
the “Information Technology” section of The Chronicle of Higher
Education [3].

Upon contacting University Microfilms in 1998, however, I was told
that the electronic submission policy only applied to Portable Document
Format (.pdf) files, in other words, facsimile document files that
faithfully reproduced images of a paper dissertation. The person I
spoke with had no idea what University Microfilms would do with the
multimedia dissertations written about in the Chronicle article. These
were described as traditional linear dissertations with extensive
support media (e.g. video clips, photographs). There was no mention of
what would be done with the nonlinear structuring of hypertextual
forms. Eventually I came upon the same difficulty with the Rensselaer
Polytechnic library: lack of a digital archive.

I had developed an interface of dialogically interacting frames and
windows forming a composite text. In the first round of negotiations
over a “no paper” dissertation with the Graduate School, I was asked if
I could just print out all the Mainscreens, negating the effects of
nonlinear linking. My advisor, David Porush, and I had decided early on
that if an electronic dissertation could be reproduced on paper, then
there was really no compelling reason for it to be in electronic form
at all.

To its credit, the Rensselaer Graduate School was remarkably
open-minded. I proposed a small introductory text that would contain
instructions on how to install the CD-ROM or access the Web site. This
small amount of paper could be hardcover bound, with an envelope
affixed to the inside back cover for the CD-ROM. Finally a compromise
was reached. The Graduate School required that each dissertation have
four sections, an Abstract, an Introduction, a Conclusion, and a
Bibliography. In the end, the paper component totaled 73 pages.

The greatest obstacle to the archival longevity of the project had
to do with the Institute’s lack of stable, long-term digital storage
and access space on the Internet. I needed a permanent Uniform Resource
Location (URL) that I could publish in the paper archives. I had to
take it upon myself to provide a stable and permanent URL for the site,
paying to register a DNS as well as the monthly server space rental.

CONCLUSION

I hope that other scholars can add to the development of such cases
like this, opening the door for a more firmly established genre of
hypertextual scholarship. We also must consider the traditional and
not-so-traditional institutional constraints for archiving and
referencing such work, and advocate changing the storage system
assumptions made by University Microfilms and library archives in
making hypertextual electronic scholarship available to other
researchers. Electronic dissertations that are exact representations of
paged paper texts show little justifying reason for being created and
stored in digital form, other than the expedience of saving library
shelf space. Some scholars are using digital materials to archive
multimedia rich data appendices, but the form of their argument remains
primarily conventional. There is much more work to be done.

REFERENCES

1. Kolb, D., Socrates in the Labyrinth, in Hyper/Text/Theory, G.P.
Landow, Editor. 1994, Johns Hopkins University Press: Baltimore, MD.

2. Kolb, D., Discourse across Links, in Philosophical Perspectives on
Computer-Mediated Communication, C. Ess, Editor. 1996, State University
of New York Press: Albany, NY. p. 15-26.

3. Mangan, K.S., CD-ROM Dissertations: Universities consider whether new format is appropriate
way to present research. The Chronicle of Higher Education, 1996 (March
8, 1996): p. A15-A19.